Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sniffdoggy.com (hereinafter referred to as the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

COOKIES

Below is a list of cookies that we use. We list them so that you can choose whether or not you want to opt out of them.

  • _session_id — unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit — no data held, persistent for 30 minutes from the last visit. Used by our website provider’s internal statistics tracker to record the number of visits.
  • _shopify_uniq — no data held, expires at midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
  • cart — unique token, persistent for 2 weeks. Stores information about the contents of your cart.
  • _secure_session_id — unique token, sessional.
  • storefront_digest — unique token, indefinite. If the shop has a password, this is used to determine whether the current visitor has access.
  • Log files track actions that occur on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • communicate with you;
  • screen our orders for potential risk or fraud; and
  • when consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

[[INSERT OTHER USES OF ORDER INFORMATION]]

We use the Device Information that we collect to help us screen for potential risks and fraud (particularly your IP address) and, more generally, to improve and optimize our Site (for example, by generating reports and statistics about how our customers browse and interact with the Site and to assess the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

We also use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

[[INCLUDE IF REMARKETING OR TARGETED ADVERTISING IS USED]]

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (“NAI”) here: Network Advertising Initiative.

You can opt out of targeted advertising through the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: Digital Advertising Alliance Opt-Out.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information provided below.

Additionally, if you are a European resident, please note that we are processing your information in order to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above.

Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at support@sniffdoggy.com.